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IT Technician (Contract 12 months)

Job Summary


Montreal QC

Posting date


  • Retail


  • Support - Assistance

Company profile : 

Are you passionate about good food? Would you like to be part of a team that has its employees' health and well-being at heart? Join a dynamic company whose mission is to inspire Quebecers to eat better, easily, often, and for less than they would think. 

Sobeys Québec, a major Canadian food wholesaler that supplies the IGA, IGA extra, Rachelle-Béry, Marché Bonichoix and Les Marchés Tradition banners, is seeking a Analyst, IT Service Centre.

Description :

Sobeys Québec, a leading Canadian food wholesaler that serves the IGA, IGA extra, Rachelle-Béry, Marché Bonichoix, and Les Marchés Tradition banners, is looking for a Analyst, IT Service Centre.

You will report to the Solution Centre Manager and be responsible for providing staff at the head office, stores, and distribution centres with first and second level support for all systems and technologies used at Sobeys.

Your day-to-day duties will include:
• Analyzing, solving, and documenting incidents and problems assigned to you (troubleshooting on site or by phone)
• Consulting the appropriate support teams to get the answers you need to solve problems pertaining specifically to computer and technological hardware, software, and applications
• Occasionally participating in installing software and equipment used by Sobeys

Requirements :

• You have a college diploma (DEC) or an attestation of college studies (AEC) in computer science combined with two years' experience as an analyst or support technician for IT service users. 
• You have excellent oral and written communication skills in both English and French and can draft technical documents. 
• You have excellent knowledge (functional and technical) of the Microsoft environment (Windows 7/10, Office 2007/2010, Outlook), LANDESK, and Active Directory.
• You are familiar with networking and point-of-sale systems. 
• You are a team player, hard-working, independent, and resourceful. 
• You have a strong ability to listen, analyze, and search for information.
• You can work under pressure.
• You can work flexible hours weekdays and weekends on a rotating basis both on site and by phone.

Why work at Sobeys? 

• Welcoming, friendly environment;
• Teamwork;
• Closeness to upper management and openness to new ideas;
• Workplace health and well-being program;
• Company involved in the community;
• Inspiring cafeteria.

For more information on the company, visit our website

Is food your passion? Are you interested in this opportunity? Come feed your ambitions at a dynamic, innovative company!