Andrew Roberts has been working for a few months in a technical support centre for users of specialized pharmaceutical data entry software.... (read more)

 

Francine Nelson is a supervisor with Belron Canada, a leading player in the Canadian automobile window repair and replacement industry. ... (read more)

 

Claudia has worked as a human resources technician in a call centre employing 600 agents for a year now. Her company provides customer service and technical support in the telecommunications field... (read more)

• Overview
• Andrew Roberts, computer technical support representative in Montreal
• Francine Nelson, BElron Canada claim management centre
• Interview with Claudia, human resources technician