About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Custo[...]
As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted Con[...]
Requisition ID: 196327 As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves o[...]
resolution of problems, documentation and logging of contacts (calls, emails). Responsibilities also include contributions to knowledge base with respect to new issues and resolutions, and updating information as changes are made to LS[...]
Customer Service and AdministrativeRespond to incoming phone and email inquiries in a timely mannerManage all incoming and outgoing French inquiriesDocument donor concerns and requests on our current management toolAssign tasks related[...]