Job summary

The representative will manage inbound and outbound calls to schedule appointments and assist clients with inquiries. They will also maintain accurate client records and provide administrative support to clinic operations.

Job details

The representative will manage inbound and outbound calls to schedule appointments and assist clients with inquiries. They will also maintain accurate client records and provide administrative support to clinic operations. Candidates must have a high school diploma or post-secondary studies and at least one year of call center experience. Proficiency in Microsoft Office and strong English communication skills are required.

What you’ll do

The representative will manage inbound and outbound calls to schedule appointments and assist clients with inquiries. They will also maintain accurate client records and provide administrative support to clinic operations.

Requirements

Candidates must have a high school diploma or post-secondary studies and at least one year of call center experience. Proficiency in Microsoft Office and strong English communication skills are required.

Listed skills

Appointment Scheduling · Preferred
Customer service · Preferred
Microsoft Office Suite · Preferred
Data entry · Preferred
Communication Skills · Preferred
Problem solving · Preferred
Administrative Support · Preferred
invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

Call center operations
Inbound calling
Outbound calling
Appointment scheduling
Customer service
Microsoft Office Suite
Data entry
Communication skills
Problem-solving
Organizational skills
Professionalism
Administrative support
Invoicing
Sales support
Marketing support

Job areas

Customer Service & Support
Healthcare
Administrative
Sales
Marketing