Appointments in call centre and customer care, December 2019
Jean-Francois Loignon @Air Canada
Jean-Francois Loignon was hired by Air Canada as Director, Contact Centres in Montreal. Before, he had worked as Director, Customer Service Centre at SEB Administrative Services Inc. .
Nick Lyons @League Inc.
Nick Lyons was hired by League Inc. as a Bilingual (French) Customer Care Representative in Toronto. Up to now, he had been employed as a Site Lead, iPride Toronto.
Jimmy Santis @BIM Track®
Jimmy Santis has taken up the duties of Customer Experience Director at BIM Track® in Montreal. He had the same tasks at Sharegate.
Ramy Sedra @McKinsey & Company
Ramy Sedra has been hired by McKinsey & Company as an Associate Partner in Montreal. He had worked at PwC Canada.
Meriam Mathlouthi @VF Corporation
Meriam Mathlouthi is moving on from being Demand&Supply Planning Manager in Nestlé Nespresso SA. She will be working as Customer Service Director @VF Corp (Vans®, The North Face®, Timberland®, Smartwool®, Jansport®+more) at VF Corporation in Montreal.