Appointments in call centre and customer care, February 2021

Harinath Konda was hired by CIBC as Client Service Representative in Sarnia. He formerly worked at Tim Hortons.

John Kim left CIBC to join Walmart in Milton as a Senior Manager, Contact Centre and Vendor Operations.

Sonia Belanger has been hired by iA Financial Group (Industrial Alliance) as Director Customer Experience in Capitale-Nationale. Up until now, she had worked as Vice President Customer Experience & Operations at Optel Group.

Rita Choi has been hired by Wealthsimple as a Director Client Experience Operations in TORONTO. She was employed before as a Director, Strategy & Insights at Red Bull.

Maude Dion has been hired by ADP as Employee Service Center Representative in Montreal. She previously worked at Direct Travel.

Kuldip Makwana is taking on the responsibilities of Customer Service Representative at Canadian Tire Corporation in Toronto. Prior to that he had been employed as a Sales Executive at Bosch India.

Selina Renfrow got the job as a Customer Advocate at Helm | Cash Flow App in Calgary. She had previously worked as a Program Facilitator at Momentum.

Telly Carayannakis is moving on from being Director of Marketing in Greenhouse. He will start working as Director, Performance Marketing at KFC Canada (Yum! Brands Subsidiary) in Toronto.