Appointments in call centre and customer care, September 2021

After working as a Customer Business Lead (Director of Sales) at The Kraft Heinz Company, Craig Flemming has become a Director of Customer Development - Sobeys at Propel Natural Brands in Halifax.

Xavier Wnuk has been hired by CAE as a Customer Experience Lead in Montreal. He had worked at TRU Simulation + Training.

Laura Atkinson has been recruited by President's Choice Financial as a Sr Director, Customer Platforms in Toronto. She had worked at Loblaw Digital.

Brie Spicer was hired by BESTSELLER as Ecommerce Customer Care in Montreal. She was formerly employed as Social Media Customer Service Representative at Groupe Dynamite.

Brent Ritchie is taking up the role of Customer Care Manager at True North Management in Surrey. He was formerly employed as a Supervisor at Shaw Communications.

Hitesh Verma moved from 24-7 Intouch to join Teleperformance in Winnipeg as a Client Operations.

Pedro Palma has been hired by Pole Air Aviation as Customer Service Team Manager in Montreal.

Athol Robertson has taken up the duties of Manager, Customer and Partners Contact Centre at iA Financial Group (Industrial Alliance) in Toronto. He had formerly worked as Contact Centre Manager at LCBO.

After working at LUS Brands, Octavia Chambers has been appointed Customer Success Lead at BrainFx in Whitby.