Our purpose: we act for wildlife; saving species and inspiring people to join us.
Calgary, Alberta
Founded in 1929, the Wilder Institute/Calgary Zoo is Canada’s most visited zoo and a cherished family destination for locals and visitors alike. Situated on 125 acres in the heart of Calgary, Alberta, we are a leading international authority in wildlife conservation, committed to fighting the extinction of plants and animals across the globe. With nearly a century of experience, we’ve grown not only in size but in purpose. This year, we take our boldest step forward yet—committed to enhancing visitor experiences, providing exceptional care, and driving meaningful strides in conservation. At the heart of our journey is a renewed vision that reflects the urgency of our work and our belief in the power of collective action. In 2021, we launched the Wilder Institute to build on our legacy and redefine what it means to be a conservation organization. This evolution allowed us to deepen our commitment to research-driven, collaborative conservation that engages local communities and governments, influences policy, and advances global conservation practices. Today, as the Wilder Institute/Calgary Zoo, we continue to inspire visitors, educate generations, and lead innovative conservation efforts that extend beyond our gates, our province, and our country. Welcoming over 1.5 million visitors annually, we take pride in using each visit to deepen understanding and inspire action for the natural world. As an internationally accredited zoo, we are renowned for our world-class animal care and habitat design practices, ensuring the highest standards for the species in our care.
On-site · Calgary
Operate cash registers and concession outlets while providing exceptional customer service to zoo visitors. Maintain cleanliness of restaurant areas and support food preparation and service as needed.
On-site · Calgary
The Concessions Customer Service Representative is responsible for operating cash registers, managing concession outlets, and providing exceptional service to zoo guests. They also assist with food preparation, cleaning restaurant areas, and maintaining food quality standards.
On-site · Calgary
The Guest Relations Customer Service Representative will manage visitor experiences through sales transactions, crowd control, and providing information at various zoo workstations. They are responsible for maintaining a clean and safe environment while assisting with daily operations and special events.
On-site · Calgary
The Retail Customer Service Representative is responsible for daily gift shop operations, including sales processing, cash handling, and customer assistance. They also manage the rental booth and operate the carousel while ensuring a high standard of service and store cleanliness.
On-site · Calgary
Greet and assist zoo visitors while managing sales transactions for admissions and memberships. Responsibilities include crowd control, operating POS systems, and maintaining clean workstations in both indoor and outdoor settings.
On-site · Calgary
Responsible for daily gift shop operations including processing sales, stocking shelves, and providing guest services. Additionally, the role involves operating the wagon rental booth and the Wildlife Carousel while ensuring safety and cleanliness.