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Altasciences

Verified Job Source

Quicker go/no-go decisions with integrated preclinical, clinical, bioanalytical, manufacturing, and CRO services.

Laval, Quebec

Research Services
1,001–5,000 people

About

Outsourcing made easy with a one-stop solution to early-phase drug development. We are an integrated drug development solution company, offering pharmaceutical and biotechnology companies a proven, flexible approach that removes the need for multiple service providers during the early stages of drug development. Whether for one study or an end-to-end program, we help you reach critical decision-making milestones sooner by improving speed and ease from lead candidate selection to clinical proof of concept, and beyond. When partnering with Altasciences, you can experience up to 40% in time savings thanks to our integrated, one-stop solution offering. We strive to create a true partnership with our clients, our partners, and our colleagues that enables a mutually supporting relationship built on a combination of excellent science and solid communication. Helping sponsors get better drugs to the people who need them, faster, for over 30 years. Our full-service offering is always tailored to your specific research needs: - Preclinical research - Clinical pharmacology - Drug formulation - Manufacturing and analytical services - Bioanalysis - Program management - Medical writing - Biostatics - Data management - And so much more!

Open positions

Supervisor, Call Center

On-site · Montréal

The Supervisor manages the recruitment team, overseeing performance, scheduling, and training to ensure clinical trial activities comply with protocols and SOPs. They also coordinate with marketing, handle sponsor communications, and track departmental KPIs to ensure operational success.

Customer Service Representative

On-site · Montréal

The Customer Service Representative manages incoming inquiries from prospective clinical trial participants and assesses their initial eligibility for studies. They are responsible for scheduling appointments, maintaining participant records, and ensuring all interactions adhere to study protocols and confidentiality standards.

Team Leader, Call Center

On-site · Montréal

The Team Leader oversees the Participant Recruitment Agent team, ensuring all recruitment activities comply with study protocols and Good Clinical Practices. They are responsible for mentoring staff, monitoring call volumes, and managing the scheduling of clinical trial screening appointments.

Superviseur, centre d'appels- FR

On-site · Montréal

The Call Center Supervisor coordinates recruitment activities and manages the recruitment team to ensure clinical trial timelines are met. They are responsible for staff training, performance evaluations, and ensuring compliance with study protocols and Good Clinical Practices.