Lead Customer Service Representative

Job summary

You will assist the store manager with administrative tasks, manage the cash register, and provide friendly service to customers. Additionally, you will help maintain store standards and participate in the food program.

Job details

Store 6002105: 16-24 Conception Bay Highway, Manuels, Newfoundland and Labrador A1W 3A1 Lead Customer Service Representative As a Lead Customer Service Representative, you will enjoy: • Medical, Vision, Dental, & Life Insurance/long term Disability • Flexible schedules • Large, stable employer • Opportunities for fast career advancement • Task variety • Weekly pay • Night shift premium • Employee discount • Scholarship program • Years of service Recognition program • Corporate discount program; Your key responsibilities: You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store! What we are looking for: • Customer service • Communication and friendly conversation • Performing at a quick pace while having fun • Working as part of a team to accomplish daily goals • Coming up with great ideas to solve problems • Thinking quickly and offering suggestions Great if you have: • Customer service skills • Supervisory experience • Motivation to advance in your career! • Willingness to learn and have fun! Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.

What you’ll do

You will assist the store manager with administrative tasks, manage the cash register, and provide friendly service to customers. Additionally, you will help maintain store standards and participate in the food program.

Requirements

The ideal candidate possesses strong customer service and communication skills with the ability to work in a fast-paced environment. Supervisory experience and a motivation to advance are considered strong assets for this role.

Benefits

• Medical insurance • Vision insurance • Dental insurance • Life insurance • Long term disability • Flexible schedules • Night shift premium • Employee discount • Scholarship program • Years of service recognition program • Corporate discount program

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Cash register operation
• Problem solving
• Teamwork
• Supervisory skills
• Administrative tasks
• Food program assistance
• Employment Equity
• Energetic
• Supervision
• Willingness To Learn
• Administrative Functions
• Cash Register
• Customer Service
• Food Programs
• Greeting Customers

Job areas

• Retail
• Customer Service & Support
• Administrative
• Food & Beverage
• Lead Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives