Compassionate People Providing Exceptional Care
Toronto, ON
Circle of Care, Sinai Health is a leading nonprofit home and community care organization that has been serving communities in the GTA for over 50 years, guided by compassion, excellence, and a spirit of innovation. Powered by nearly 1,500 dedicated employees and serving over 11,000 clients and caregivers, we are proud to deliver exceptional care for those we serve. Our services—including home care, Meals on Wheels, counselling, hospice and bereavement support, transportation, Adult Day Program for adults living with dementia, exercise programs, and social activities—ensure people have the option to age in place while providing their caregivers with essential respite. We envision a future where seniors live their best lives with dignity, choice, and joy, all while reducing pressure on our healthcare and long-term care systems.
Hybrid · Toronto
The Customer Service Representative manages incoming telephone inquiries, conducts initial client triage, and records interactions within the client care system. They also collaborate with internal teams to resolve client issues and ensure adherence to safety and risk management protocols.