Customer Service Representative (Police OCC)
On-site · Burnaby
We are looking for compassionate and experienced police communications operators who are able to make quick and accurate decisions and communicate effectively both orally and in writing. A Customer Service Representative (Police OCC) supports both public and first responder safety by answering various types of incoming Non Emergency calls for service and general inquiries. The incumbent will quickly elicit important details from the caller, create reports, and relay summarized information to dispatchers and other appropriate agencies. Other responsibilities include responding to email and onl…