Keeping you connected
Ottawa, Ontario
We are Canada’s national and independent organization dedicated to resolving customer complaints about telephone, internet and television services, fairly and free of charge. Nous sommes l’organisme canadien national et indépendant consacré à résoudre les plaintes des consommateurs relatives aux services de téléphone, d'internet et de télévision équitablement et gratuitement.
On-site · Ottawa
Serve as the first point of contact for customers via live calls and written communication to provide information on complaint status and processes. Review and determine if complaints fall within the organization's mandate to support the complaint handling process.