Opens an external site
- Employment type
- Part-time, Casual
Job summary
Job Summary How you will make an impact: You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers. As a Call Centre Operator, you will be: Answer the telephone, respond to customer emails, and provide general assistance to customers Enter and submit information relating to facilities maintenance, space planning and other requests Process a wide variety of service transactions and uncover existing or future needs through proactive interactions Basic Microsoft Excel reporting About you: Strong c…
Job details
Job Summary How you will make an impact: You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers. As a Call Centre Operator, you will be: Answer the telephone, respond to customer emails, and provide general assistance to customers Enter and submit information relating to facilities maintenance, space planning and other requests Process a wide variety of service transactions and uncover existing or future needs through proactive interactions Basic Microsoft Excel reporting About you: Strong communication skills (verbal and written) Excellent telephone etiquette and listening skills Proficient in Microsoft Office: Word, Excel, Outlook Detail oriented Experience working in a call center environment before is an asset Ability to provide outstanding customer service to the client
Listed skills
- Customer service · Preferred
- Excel reporting · Preferred
- Microsoft · Preferred
- staff · Preferred
- Microsoft Excel · Preferred
- Planning · Preferred
- management · Preferred
- Process · Preferred
- Reporting · Preferred
- maintenance · Preferred
- future · Preferred
- Customer · Preferred