Spécialiste bilingue du recouvrement des comptes clients – Centre d’appels
Hybrid · Saint-Jean-sur-Richelieu
Make high-volume outbound calls to customers about overdue balances, obtain payment commitments, negotiate payment arrangements, and resolve payment concerns. Review account information in ERP and CRM systems, accurately document interactions and follow-ups, escalate complex issues, and protect confidential information while providing professional customer service.