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New York, NY

Business Consulting and Services

5,001+ people

About

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

Open positions

Instructional designer, deloitte global contact center

On-site · Fredericton

Instructional Designer, Deloitte Global Contact Center Posting Start Date: 10/13/26 Job Type: Permanent Work Model: Remote Reference code: 135492 Primary Location: Halifax, NS All Available Locations: Halifax, NS; Fredericton, NB; Moncton, NB; Ottawa, ON; Saint John, NB; St. John's, NL; Toronto, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consu…

Instructional Designer, Deloitte Global Contact Center

On-site · Halifax

Job Type: Permanent Work Model: Remote Reference code: 135492 Primary Location: Halifax, NS All Available Locations: Halifax, NS; Fredericton, NB; Moncton, NB; Ottawa, ON; Saint John, NB; St. John's, NL; Toronto, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find im…

Digital AI Performance Manager, Deloitte Global Contact Center

On-site · Toronto

Job Type: Permanent Work Model: Remote Reference code: 134949 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning…

Digital ai performance manager, deloitte global contact center

On-site · Ottawa

Digital AI Performance Manager, Deloitte Global Contact Center Posting Start Date: 9/15/26 Job Type: Permanent Work Model: Remote Reference code: 134949 Primary Location: Toronto, ON All Available Locations: Toronto, ON; Ottawa, ON Our Purpose At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginat…

Senior Manager, Global Contact Centre, Deloitte Global Technology

Remote · Ottawa, Ontario, Canada, Toronto, Ontario, Canada

Lead the global contact center product strategy and roadmap, overseeing the end-to-end delivery of strategic initiatives. Manage multi-disciplinary teams and vendors to drive the adoption of Genesys Cloud CX and ServiceNow while promoting AI and automation.