Financial Customer Service Representative (English & French)

Role: Financial Customer Service Representative (English & French) Location: Montreal, QC (4days onsite) Duration: 12 months (Possible extension) Must have skills: Bilingual- fully proficient in English and French 2-4 years of banking/ financial institute experience Customer service experience- call center MS Office 365 proficiency- Word, Outlook and Excel Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The representative will provide customer service support within a banking or financial institution environment. The role involves handling call center operations and utilizing MS Office tools to manage financial customer needs.

Candidates must be fully bilingual in English and French with 2-4 years of experience in banking or financial services. Proficiency in MS Office 365 and previous call center experience are required.

• Customer servicePreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred
• Microsoft OutlookPreferred

Identified from the job description. Confirm important requirements above.

• English Proficiency
• French Proficiency
• Banking Experience
• Financial Institute Experience
• Customer Service
• Call Center Operations
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Office 365

• Customer Service & Support
• Finance & Accounting

Minimum experience

2+ years

Apply by

Sep 12, 2026

Posting language

English

Working hours

40 hours per week

Office presence

4 days per week

Seniority

Associate

Application method

Direct apply is available