Customer Service Representative (CSR) - HVAC & Plumbing
On-site · Sault Ste. Marie
The Opportunity DNM is seeking an organized, customer-focused Customer Service Representative (CSR) to join our HVAC and Plumbing team. As the primary point of contact for customer interactions, you will play a crucial role in delivering exceptional service, scheduling service appointments, maintaining accurate customer records, and supporting our field team's operational success. Key Responsibilities Customer Communication & Inquiries: Serve as the main point of contact for all incoming calls and email inquiries regarding HVAC and plumbing services. Conduct outbound calls to HVAC cli…