Air Canada jobs
ID card
Headquarters: Montreal, Quebec
Year of creation: 1937
Business type: company
Activity sector: air transport
Features
Air Canada is a Canadian airline with more than 200 domestic and international flights on the five continents from its correspondence platforms to Toronto Pearson, Trudeau Montreal, Vancouver and Calgary. It carries 45 million passengers each year.
Employees
Air Canada employs 30,000 employees in its various job families: pilots, flight attendants, building maintenance and facilities, aircraft maintenance, customer service, (airports and call centers), ground service (airports and freight), administrative and technical positions, cabin maintenance. Among the employees (45% of the total workforce), 420 women are in traditionally non-female positions (pilot, mechanic ...) and represent a quarter of the board members.
Workplace
Air Canada administers a variety of human resources programs related to compensation, benefits, well-being (eg, wellness platform Surpass yourself), career management, training (eg: Learning Corner on the place of work), career advancement, diversity with 80 languages spoken, inclusion and recognition.
Corporate culture
Air Canada has been involved in the community for 75 years through three main mechanisms: Air Canada Foundation (created in 2012 to support health and the well-being of children), field initiatives (eg Syrian refugees, evacuees from Fort McMurray) and commercial sponsorships. In terms of the environment, Air Canada has taken measures to reduce its ecological footprint, as attested in particular by the Fuel Program of calculated contingency and support to employees in their tree planting efforts and cleaning the environment.
Lead and manage projects as assigned Effectively communicate to both internal and external stakeholders to achieve excellence in customer service. Coach employees, motivate and engage individuals and the team to build a positive and he[...]
Overall, the Director, Customer Experience Design role involves a mix of office-based work for strategic planning and data analysis, along with occasional immersion in the airline operation to better understand and enhance the customer[...]
As a Ground Support Equipment Manager, you will play an important leadership role in our ambition to be a top ten global airline. Your priority will be to ensure the airline safely delivers on and exceeds our customers' expectations of[...]
What your day-to-day looks like As a Customer Experience Specialist at the Montreal airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: Conduct passenger check-i[...]
What your day-to-day looks like As a Customer Experience Specialist at Toronto airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: Conduct passenger check-in. As[...]
Investigate delayed baggage using various systems available. Make arrangements for the expediting and the delivery of the bags. Assist customers with complaints regarding lost, mishandled, delayed, or damaged baggage. Perform lost and [...]
Create tables, graphs and prepare spreadsheets. Sort and merge documents, reports, etc. Research data and prepare reports Edit and proofread Work under pressure Prepare, maintain, validate, input, and update data/files, records, docume[...]
Support Planning and monitoring processes. Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processes. Ensure stability, performance and availability of the a[...]
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for th[...]
Analyze, design, format and produce creative high quality documents, reports, etc. Develop, prepare, and provide statistical reports Prepare comparative analysis Prepare monthly statistical summary of catering expenses Maintain monthly[...]