EA

Europ Assistance Canada

Verified Job Source

Europ Assistance is now Redion

Toronto, Ontario

Insurance
11–50 people

About

Redion is the world's #1 in employee benefits and #2 in assistance and travel insurance. The name, revealed in 2026, reflects the full maturity of the global Care platform that has been operating under Generali Care, bringing together Europ Assistance and Generali Employee Benefits (GEB). Operating in more than 190 countries, with over 12,000 employees and €5.8 billion in annual business volume, Redion delivers services spanning travel insurance, emergency and medical assistance, employee protection (life, disability, accident, medical), health and mobility solutions, as well as global B2B2C and embedded insurance programs.

Open positions

Bilingual Customer Service Representative

Hybrid · Toronto

Serve clients with existing travel insurance policies, provide pre-trip and on-trip advice, and support new business generation and sales efforts. Respond clearly to client inquiries, protect confidential information, take ownership of the client experience, and assist in other claims areas when needed.