Customer Service Representative

Job summary

The representative assists phone and walk-in customers with the sale of new, used, and rebuilt agricultural and construction parts. They are responsible for providing price quotes, resolving complex issues, and maintaining high levels of customer satisfaction.

Job details

At Parts ASAP, we’ve built North American’s most comprehensive source for agricultural and construction parts by seamlessly uniting companies, teams, processes, knowledge bases – and our most important resource – our Parts ASAP people. Our Parts ASAP people support our growth and define our success by embracing the driving principles at our company’s core: unparalleled access to parts for all types of equipment, an unrelenting commitment to customer success, and a constant drive for improvement. Parts & Sales Person — Join the Combine World Team! Full-Time | Permanent | Near Saskatoon, SK Got a great attitude and love talking to people? We want YOU. At Combine World, we're not just looking for someone to fill a seat — we're looking for a people-person with a positive attitude, a hunger to learn, and a genuine love for building relationships with our customers. If you're the kind of person who lights up a room, isn't afraid to ask questions, and wants to grow with a team that's got your back — keep reading. No experience? No problem. We'll train you. What we can't teach is enthusiasm, reliability, and a great attitude — so if you've got those, we want to meet you. What You'll Be Doing: * Building real relationships with walk-in and phone customers — you'll be the friendly face and voice of Combine World * Digging in to find the exact right part for every customer's needs (think of it as solving a puzzle every day!) * Handling invoicing, payments, and parts orders with our supplier network * Learning our systems and parts programs — with hands-on training every step of the way * Getting out to tradeshows across AB, SK, and MB to connect with even more customers * Growing alongside a team that's always learning, always improving Who You Are: * Positive, energetic, and genuinely enjoy connecting with people * Eager to learn — you ask questions and run toward new challenges * Comfortable with computers (Word, Excel, that kind of thing) * Able to stay cool and focused when things get busy * Agricultural background is a plus, but attitude matters more Why You'll Love It Here: * Competitive wage + seasonal overtime * Full benefits (medical/dental/vision) + wellness program * RRSP / Deferred Profit-Sharing Pension * Boot & glove allowance, discount clothing & winter tire programs * Room to grow — apprenticeship opportunities for the right person * A team that actually likes each other — daily meetings, hot lunches, ping pong tournaments, and a yearly Christmas party! We are committed to supporting the health, financial security, and well-being of our employees and their families. Our competitive benefits package includes: * Medical, Dental, and Vision Insurance. * Company-Paid Life insurance. * Group RRSP program. * Employee Assistance Program (EAP) for confidential counselling and support. * Paid Time off. We invest in our people because we know our success depends on theirs. Ready to bring your energy to a team that works hard and has fun doing it? 📍 Located 20 minutes east of Saskatoon on Highway #16 📧 Send your resume j.brewer@partsasap.com [j.brewer@partsasap.com] 📞 Call 612-850-4238 for more info

What you’ll do

The representative assists phone and walk-in customers with the sale of new, used, and rebuilt agricultural and construction parts. They are responsible for providing price quotes, resolving complex issues, and maintaining high levels of customer satisfaction.

Requirements

Candidates must be high school graduates with 1-3 years of customer support experience and proficiency in Microsoft Office. Intermediate to advanced knowledge of agricultural or construction equipment markets is required.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Company-Paid Life Insurance • Group RRSP Program • Employee Assistance Program (EAP) • Paid Time Off

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Communication
• Problem Solving
• Time Management
• Organization
• Microsoft Office Suite
• Product Knowledge
• Stress Management
• Professionalism
• Attention To Detail
• Teamwork

Job areas

• Customer Service & Support
• Sales
• Agriculture
• Construction
• Retail