Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Miami, FL
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Remote · Canada
Provide tier 1 technical support for tax preparation software via inbound phone calls. Assist customers with troubleshooting, product education, and accurate documentation of interactions.
Remote · Canada
You will serve as a Canadian voice for an automotive brand, addressing customer concerns regarding warranties, repairs, and vehicle features. Your role involves providing effective solutions to resolve complaints and enhance the overall customer experience.
Remote · Canada
Provide exceptional service to automotive customers by addressing concerns regarding warranty coverage, repairs, and vehicle features. Maintain a calm demeanor while resolving complaints and enhancing the overall customer experience.
Remote · Canada
You will serve as the Canadian voice for a major automotive brand, addressing customer concerns regarding warranties, repairs, and vehicle features. Your role involves listening to complaints, providing effective solutions, and maintaining a calm demeanor to enhance the customer experience.
Remote · Canada
You will serve as the primary point of contact for automotive brand customers, addressing inquiries regarding warranties, repairs, and vehicle features. Your role involves providing effective solutions while maintaining a calm and empathetic demeanor to ensure a positive customer experience.