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Gateway Services Inc.

Verified Job Source

Gateway Services Inc. is North America's leading accredited pet aftercare provider, specializing in compassionate memorial services, cremation, and grief support for pets and their families.

Guelph, Ontario

Veterinary Services
201–500 people

About

Gateway Services is North America’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 120 locations and 2,000+ team members, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them. Built on the foundation of Gateway Pet Memorial Services, Canada’s first accredited pet aftercare provider, Gateway Services Inc. continues to carry the legacy of ethical pet cremation across North America. As a team of talented people with a shared vision for upholding the highest pet aftercare standards in the industry, we believe that the same principles that guided the path of Gateway Pet Memorial – respect, honesty, trust, and integrity – hold true for today. From our leading-edge technology and extensive line of products to our streamlined processes and modern facilities, we have established the benchmark for the highest level of pet aftercare across our group of companies. With a solid reputation for helping veterinary partners give their clients the best pet aftercare services possible, we are always mindful of our special responsibility to provide a dignified and respectful memorial choice for every pet. OUR VISION As the cornerstone for pet aftercare, we will continue to build our family of companies and create meaningful partnerships in order to offer the best pet aftercare services across North America. OUR VALUES • People First • Exceed Expectations • (HIT) Honesty, Integrity, Trust • Be Passionate and Caring • Continuously Improve Gateway has proudly achieved the esteemed Great Place To Work Certification™ in both Canada and the USA, a testament to our exceptional workplace culture and employee satisfaction. Join our team and experience the rewarding environment that has earned us this prestigious recognition.

Open positions

Customer Service Representative/Route Service Representative

On-site · Victoria

The Customer Service Representative is responsible for building trusted relationships with veterinary clinics and ensuring the respectful, accurate transport of pets. They manage daily routes, handle equipment, and provide compassionate service to both veterinary partners and pet parents.

Customer Service Representative/Route Service Representative

On-site · Surrey

The Customer Service Representative is responsible for managing a route to visit veterinary clinics, ensuring the respectful and accurate transport of pets. They serve as the primary point of contact for clinics, maintaining strong relationships while documenting all pickups and deliveries.

Customer Service Representative/Route Service Representative

On-site · Nisku

The role involves managing a route to provide professional and compassionate pickup and delivery services for deceased pets from veterinary clinics. It requires building trusted relationships with clinic partners and ensuring accurate documentation and handling of pets.