HR

Halifax Regional Municipality

Verified Job Source

One of Canada's Top Employers for Young People, Atlantic Canada's Top Employers, and Nova Scotia's Top Employers in 2025

Halifax, NS

Government Administration
1,001–5,000 people

About

Work where you live. Love where you work. Make a difference at the Halifax Regional Municipality. At the Halifax Regional Municipality, our careers in public service directly impact our region, our communities and the people we serve. Our customer-first approach means that we’re always striving to develop innovative and entrepreneurial ways to enhance residents’ lives. Employing over 4,000 people, we’re committed to being an inclusive, collaborative and respectful place to work. Come join us and enjoy progressive opportunities for development in addition to competitive salary and benefit packages.

Open positions

Customer Contact Center Agent

On-site · Dartmouth

Respond to public and internal inquiries by phone and email, provide accurate information about municipal services, resolve concerns where possible, and create or route service requests to the appropriate teams. Support emergency communications, customer satisfaction surveys, new-agent training, and improvements to service resources and processes.