Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology. Through its five divisions, High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing and Solutions Partner, we bring expertise, innovation and strong partnerships to transform challenges into opportunities for sustainable growth. Trusted by industry leaders across the AI, financial services, media & entertainment, healthcare and public sectors, we serve clients in over 80 countries. Recognized internationally for innovation and sustainable practices such as our revolutionary immersion born servers, Hypertec continues to help organizations move forward through technology that drives lasting impact.
Hybrid · Montréal
The agent will diagnose and troubleshoot hardware and firmware issues for clients via phone and email while maintaining accurate records in the CRM system. They will also coordinate with field engineers and ensure all service calls are resolved within established service level agreements.