IDEX Corporation is a global leader in manufacturing mission-critical components and innovative solutions across various industries, enhancing safety and efficiency in everyday applications.
Northbrook, Illinois
With about 9,000 employees across the globe, IDEX (NYSE: IEX) designs and manufactures products that are vital to the advances of modern life and help IDEX live its purpose – Trusted Solutions, Improving Lives. From satellite communications to water systems, from medical diagnostic components to emergency rescue tools and more, we collaborate with customers in the most critical industries to develop solutions that make the world better today and into the future. Founded in 1988, IDEX now includes more than 50 dynamic businesses around the world and manufacturing operations in more than 20 countries.
On-site · Waterloo
The Customer Service Representative is responsible for processing orders, managing warranty claims, and handling material returns to ensure efficient aftermarket support. They must maintain accurate records in ERP/CRM systems while collaborating with cross-functional teams to deliver exceptional service to channel partners and end users.