Jobs in Winnipeg, MB

Job summary

Respond to customer inquiries through inbound calls, email, and chat, providing accurate information about products, services, and processes. Maintain accurate records of customer interactions.

Job details

Tammy Boyko and Carlan Wilbon with Aplin are excited to partner with our client in Winnipeg, hiring multiple full time Customer Service Representatives. Welcoming environment, convenient location with free parking, and excellent benefits! Responsibilities Respond to customer inquiries through inbound calls, email, and chat Provide accurate information about products, services, and processes Maintain accurate records of customer interactions Qualifications Six months to one year of customer service, retail, hospitality, or contact centre experience preferred Excellent verbal and written communication skills Reliable, dependable, and committed to providing outstanding customer service At Aplin — together with our brands CompuStaff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers. Accommodation is available upon request throughout all stages of the recruitment process.

What you’ll do

Respond to customer inquiries through inbound calls, email, and chat, providing accurate information about products, services, and processes. Maintain accurate records of customer interactions.

Requirements

Six months to one year of customer service, retail, hospitality, or contact centre experience is preferred. Candidates should have excellent verbal and written communication skills and be reliable, dependable, and committed to outstanding customer service.

Benefits

• Free Parking
• Excellent Benefits

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Reliability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Inbound Call Handling
• Email Communication
• Chat Support
• Verbal Communication
• Written Communication
• Customer Inquiry Resolution
• Product Information
• Service Information
• Recordkeeping
• Reliability
• Dependability

Job areas

• Customer Service & Support