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Holiday Customer Service Representative

  • Mississauga, ON
  • On-site
  • Posted Oct 23, 2026
  • 1 position

$21 / hour

Opens an external site

Employment type
Part-time, Temporary
Experience level
Entry, Junior · 0+ years
Apply by
Nov 7, 2026
Posting language
English
Working hours
40 hours per week

Job summary

The Customer Service Representative will load, unload, and organize cases of beer, wine, and spirits within an automated warehouse environment. They are also responsible for picking and packing orders while maintaining facility cleanliness and providing excellent customer service.

Job details

Salary / Pay: $20.82/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer Service Representatives to work at our Mississauga GTA Service Centre between November 16 – December 31. With your outgoing personality and excellent customer service, together we will build a lasting impression that our customers will take with them … along with their purchase. If this resonates, then we would love to have you join our team! As an LCBO Customer Service Representative, you'll have a chance to inspire others, reach your full potential and share your knowledge with our customers. Learn more about wine, beer, ciders and spirits than you ever imagined as you get paid for online training, including product knowledge essentials. As a Customer Service Representative, you will: Load and unload cases of beer, wine, spirits and cider that weigh between 25 lbs (18 kg) and 50 lbs (27 kg) Pick and pack single bottles and full cases Order assembly, palletize cases and ship products Wear Canadian Safety Association (CSA) approved safety footwear as required Gain knowledge of operations in automated warehouse environment. Previous machinery experience (Forklift, Pallet jack) is preferred, but not mandatory Perform repetitive heavy lifting using safe lifting techniques Strong customer service, communication, and interpersonal skills for effective teamwork Basic knowledge of the Occupational Health and Safety Act Maintaining facility cleanliness About You: Phenomenal interpersonal and engagement skills Must be eligible to work in Canada (valid SIN, Student or Work Permit) Minimum of 18 years of age Bilingualism (English and French) is a bonus You agree to submit to a Criminal Background Check, at your own expense, prior to commencing work with the LCBO. You are available to work during our peak business periods (evenings, weekends and holidays) You are available to work a variety of different shifts from Monday to Sunday with hours varying from Day Shift (8:00am - 4:00pm) and Afternoon Shift (4:30pm – 12:30am) Holiday Availability: Boxing Day (December 26). New Year’s Eve (December 31). Why Join the LCBO? Online learning to support your interests and growth Future employment opportunities for eligible employees Employee Family and Assistance Program (TELUS Health) Discounted services, products and tickets to sporting and entertainment events (WorkPerks) You’ll feel good knowing your work is helping make a difference in communities across Ontario There is a world of opportunities at the LCBO… We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please let us know if you need an accommodation. Thank you for your interest. Only applicants selected for further consideration will be contacted. Union / Non-Union: Union

What you’ll do

The Customer Service Representative will load, unload, and organize cases of beer, wine, and spirits within an automated warehouse environment. They are also responsible for picking and packing orders while maintaining facility cleanliness and providing excellent customer service.

Requirements

Candidates must be at least 18 years old, eligible to work in Canada, and capable of performing repetitive heavy lifting of up to 50 lbs. Applicants must be available to work flexible shifts, including evenings, weekends, and holidays, and agree to a criminal background check.

Benefits

  • Online learning
  • Employee family and assistance program
  • Discounted services
  • Discounted products
  • Discounted tickets to sporting and entertainment events

Listed skills

  • Customer service · Preferred
  • Teamwork · Preferred
  • Heavy Lifting · Preferred
  • Product Knowledge · Preferred
  • interpersonal skills · Preferred
  • Warehouse operations · Preferred
  • Safety Compliance · Preferred
  • Forklift operation · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Communication
  • Interpersonal skills
  • Teamwork
  • Heavy lifting
  • Order assembly
  • Warehouse operations
  • Forklift operation
  • Pallet jack operation
  • Safety compliance
  • Product knowledge
  • Operations
  • Product Knowledge
  • Interpersonal Communications
  • Occupational Safety And Health
  • Customer Service
  • Machinery
  • Cleanliness
  • Lifting Ability
  • Engagement Skills
  • Loading And Unloading
  • Bilingual (French/English)
  • Pallet Jacks
  • Forklift Truck
  • Warehouse Automation

Job areas

  • Logistics
  • Retail
  • Customer Service & Support
  • Manufacturing
  • Customer Service Representative
  • Customer Service Representative (General)
  • Inquiry Clerks
  • Customer Service Representatives

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