Customer Service Representative Supervisor

Job summary

The supervisor is responsible for coordinating work schedules, assigning tasks, and reviewing the accuracy of work performed by staff. They also handle staff training, performance reviews, and the requisition of necessary materials and supplies.

Job details

Overview Languages English Education College/CEGEP Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish work schedules and procedures Examine and verify the accuracy of work Identify workers’ training needs Prepare and submit reports Train staff/workers in job duties, safety procedures and company policies Conduct performance reviews Perform same duties as workers supervised Co-ordinate, assign and review work Requisition materials and supplies

What you’ll do

The supervisor is responsible for coordinating work schedules, assigning tasks, and reviewing the accuracy of work performed by staff. They also handle staff training, performance reviews, and the requisition of necessary materials and supplies.

Requirements

Candidates must have a college or CEGEP education and between 1 to 2 years of relevant experience. Proficiency in English is required for this on-site role.

Listed skills

• safety procedures · Preferred
• Quality assurance · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Work Scheduling
• Performance Reviews
• Staff Training
• Reporting
• Resource Requisition
• Work Coordination
• Quality Assurance
• Safety Procedures

Job areas

• Customer Service & Support
• Management & Leadership
• Logistics
• Transportation
• Administrative