customer service representative supervisor
The supervisor is responsible for establishing work schedules, coordinating assignments, and reviewing the accuracy of work performed by staff. They also handle staff training, performance reviews, and the requisition of necessary materials and supplies.
- On-site
- Markham, ON
- Posted Aug 14, 2026
- Apply by Sep 13, 2026
- 1 position
Job summary
Overview Languages English Education College/CEGEP Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Establish work schedules and procedures Examine and verify the accuracy of work Identify workers’ training needs Prepare and submit reports Train staff/workers in job duties, safety procedures and company policies Conduct performance reviews Perform same duties as workers supervised Co-ordinate, assign and review work Requisition materials and supplies
What you’ll do
The supervisor is responsible for establishing work schedules, coordinating assignments, and reviewing the accuracy of work performed by staff. They also handle staff training, performance reviews, and the requisition of necessary materials and supplies.
Requirements
Candidates must have a college or CEGEP education and between 1 to 2 years of relevant experience. Proficiency in English is required for this on-site role.
Listed skills
- Quality assurancePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Work Scheduling
- Quality Assurance
- Training
- Reporting
- Performance Reviews
- Staff Coordination
- Resource Management
Job areas
- Customer Service & Support
- Management & Leadership
- Logistics
- Transportation
Additional details
- Minimum education
- College diploma
- Minimum experience
- 0+ years
- Apply by
- Sep 13, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level