Our belief is in a better life for the communities we serve.
Dartmouth, Nova Scotia
Medavie Health Services is a health care delivery company with a long history of providing innovative Community Paramedicine programs and delivering Mobile Integrated Health Services. We operate emergency and non-emergency ambulance services, medical communications, community-based health solutions, and provide clinical training. These services are provided through 11 subsidiary companies in Canada. Together, we employ or manage nearly 3,500 dedicated, health care professionals. We deliver emergency and non-emergency medical services in Nova Scotia, New Brunswick, Prince Edward Island, the Municipality of Chatham-Kent in Ontario, Elgin County in Ontario, Saskatoon and surrounding areas in Saskatchewan, and communities across eastern Alberta. Our head office is located in Dartmouth, Nova Scotia. We are part of Medavie, a health services company that integrates benefits management, health management and health care delivery. You may know our sister company Medavie Blue Cross, Canada’s leading Blue Cross plan with over one million card holders. Together, with our more than 6,400 employees, we are committed to providing innovative solutions that will help build a healthy Canada. And from our perspective, this will require Canadians to think about health care differently.
Remote · Canada
The Bilingual Customer Service Representative will provide support to providers and members by effectively resolving inquiries in a professional manner. The role involves maintaining high service standards while contributing positively to a team environment within a federal contact center.
Remote · New Brunswick, Canada
Provide high-level customer service and support to insurance members across Canada via phone and email. Effectively solve problems and contribute to a positive, collaborative team environment.
Remote · Montreal, Quebec, Canada
The representative will act as the first point of contact to answer inquiries regarding health benefits, plan eligibility, and payments. They are responsible for assessing and resolving member issues efficiently to ensure first-call resolution.
Remote · ["Montr\u00e9al, Quebec, Canada"]
Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. O…