Customer Service Representative

Original job posting

The role involves managing administrative activities for non-regulated tasks and responding to inquiries from internal and external stakeholders. Key duties include performing data entry for rental equipment and conducting detailed analysis of various reports.

Job details

Join a Global Leader in Workforce Solutions – Net2Source Inc. Who We Are Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price. Job Title: Customer Service Representative III Location: Gatineau, QC Work Model: Hybrid – 3 days onsite (Monday, Tuesday, Thursday) and 2 days remote (Wednesday, Friday) Duration: 12+ Months Contract - Possible Extension Pay Rate: CAD $22–$24/hr on T4 Schedule: 7 hours per day, 8:30 AM to 4:30 PM, with a 1-hour lunch break Job Description: We are seeking a Customer Service Representative III to support administrative activities and respond to inquiries from internal and external customers, installers, service contractors, and other stakeholders. Responsibilities: Participate in the administrative management of non-regulated activities. Respond to inquiries from internal and external customers, installers, service contractors, and other stakeholders while maintaining positive relationships. Perform data entry for rental equipment in various systems. Follow up with customers in a timely manner when required. Perform detailed analysis of various reports. Perform other related administrative duties as needed. Qualifications: High School Diploma required. College Diploma would be considered an asset. Fluent in French, including speaking, reading, and writing. Proficient knowledge of English, including speaking, reading, and writing, as the role requires frequent interaction with colleagues, stakeholders, and clients who may not speak French. Why work with us? We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter. Our Commitment to Inclusion & Equity Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics. Awards & Recognition America’s Most Honored Businesses (Top 10%) Fastest-Growing Staffing Firm by Staffing Industry Analysts INC 5000 List for Eight Consecutive Years Top 100 by Dallas Business Journal Spirit of Alliance Award by Agile1 Ready to Level Up Your Career? Click Apply Now and let’s make it happen.

What you’ll do

The role involves managing administrative activities for non-regulated tasks and responding to inquiries from internal and external stakeholders. Key duties include performing data entry for rental equipment and conducting detailed analysis of various reports.

Requirements

A high school diploma is required, while a college diploma is considered an asset. Candidates must be fluent in both French and English for speaking, reading, and writing.

Listed skills

• Customer service · Preferred
• Data entry · Preferred
• Communication Skills · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Management
• Customer Service
• Data Entry
• Report Analysis
• French Fluency
• English Proficiency
• Stakeholder Management
• Communication Skills

Job areas

• Customer Service & Support
• Administrative
• Human Resources
• Energy