ND

NTT DATA North America

Verified Job Source

NTT DATA North America is a global leader in business and technology services, dedicated to driving innovation and transformation for sustainable success across various industries.

Plano, Texas

IT Services and IT Consulting
5,001+ people

About

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.

Open positions

On-Site Customer Service Representative

Hybrid · Ottawa

The representative handles inbound calls regarding internet, Wi-Fi, and account inquiries while performing basic technical troubleshooting. They are responsible for updating CRM systems and educating customers on service features and self-service tools.

Customer Service Representative (On Site)

Hybrid · Ottawa

The representative handles inbound calls regarding internet, Wi-Fi, and account-related inquiries while performing basic troubleshooting. They are also responsible for updating customer accounts in CRM systems and educating clients on service features and self-service tools.

Remote Customer Service Representative

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Nova Scotia, Canada

Manage incoming phone inquiries and requests from cardholders and financial institution partners regarding credit card services. Promote new services and maintain high levels of customer satisfaction through timely problem resolution.

Remote Customer Service Representative

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Nova Scotia, Canada

Manage incoming phone inquiries and provide support for credit card services, including account maintenance and problem resolution. Promote new services and products while ensuring high levels of customer satisfaction and accurate documentation.

Remote Customer Service Representative

Remote · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Nova Scotia, Canada

Manage incoming phone inquiries and requests from cardholders and financial institution partners regarding credit card services. Promote new services and maintain high levels of customer satisfaction through timely problem resolution.