If you believe in the same things we do, let’s talk.
First West Credit Union is a tight-knit team of smart, friendly, creative, skillful and passionate professionals spread across British Columbia and beyond. We’ve come together because we believe in making a real difference in people’s financial lives. We believe that keeping things simple, showing leadership, and banking cooperatively can change the world for the better.
We are seeking a Member Services Advisor to join our team.
The Member Services Advisor is responsible for providing exceptional customer service to current and potential members by completing member transactions, providing members with solutions to their financial needs, and/or referring members to an appropriate advisor.
Here’s what would be included as a part of your typical day:
Based on branch needs and staffing model, the following may apply to the MSA role:
• Provide initial member contact and connect members with the appropriate advisor. Schedule member appointments for advisors, and any other duties required.
Required Skills, Experience & Qualifications:
Our employees give us a lot and we think it’s only right to give something back.
We offer a total rewards package that includes:
A competitive base salary plus performance-based incentive
compensation and annual merit pay increases
Flexible benefits as well as retirement benefits
Vacation time, a flexible “Day4U”, and the ability to purchase up to 5 additional flex days
Other financial perks such as waived or reduced financial service fees, reduced rates on personal loans, mortgages, and vehicle leases, and no-interest loans to buy computers or fitness equipment for home use
But most of all, we’re invested in our local communities. Our initiatives are far-reaching with a special focus on raising food, funds and awareness for our local food banks. We volunteer and employees can be provided with paid time off to volunteer their time to assist in serving an organization.
Diversity & Inclusion:
First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.
Company: Valley First, a Division of First West Credit Union