Financial Services Associate 1 - Full Time

May 22 2020
Industries Bank, Insurance, Financial services
Categories Customer Service, Call Centres, Bank, Insurance, Financial Services, Customer service
Vancouver, BC

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Financial Services Associate 1 (FSA 1)

This is the position where most banking professionals started their career. This front line sales and service role will build the foundation for a long career in banking. Traditionally called a "teller", this role has evolved to include an elevated level of knowledge and sales skills than previously required. Times have changed and so has the role. If you see yourself working in banking for the long run, this is where to start. At BlueShore, we continue to follow the guidance of the provincial and federal health authorities regarding physical distancing and other restrictions related to COVID-19. Our employees’ and clients’ health and safety are paramount and will maintain recommended protocol throughout the recruitment process.

Employee Type: Full Time

Schedule: Monday-Friday or Tuesday-Saturday (flexibility is required)

Job Category: Client Service and Sales

Location: Pender Branch - Downtown Vancouver (flexibility to transfer to other BlueShore locations)

Key responsibilities of this role are:

  • Process transactional needs of clients, by processing cash transactions, deposits (including term deposits), withdrawals, loan/bill payments, cheque cashing/ordering, personal information updates on accounts, foreign currency, fund transfers, drafts, official cheques, and night deposit.
  • Initiate conversations with clients to proactively identify their financial needs.
  • Actively sell BlueShore Financial products and services or refer clients with more complex requirements to specialized branch staff.
  • Apply and uphold branch policies, procedures and controls to meet complex compliance requirements and protect our branch and clients assets.

Qualifications and Experience

  • 1-2 years of customer service and cash experience (sales experience preferred).
  • Some post-secondary education preferred.

What can BlueShore Financial can do for you?

  • A clearly defined salary progression program that provides timely recognition of skill development and demonstration at important intervals.
  • A Performance Rewards Program which pays a variable cash reward recognizing the achievement of corporate, team and individual goals.
  • Limitless career progression opportunities.
  • Comprehensive Total Rewards Program including bonuses, pension, flexible benefits and competitive compensation.
  • Opportunity to work in a world class, award winning organization.

What BlueShore Financial needs from you:

  • Accountability, in all directions.
  • “Can do” attitude.
  • The drive to provide a premium level of service regardless of location or position.
  • Professional appearance and manner.

Got awards? At BlueShore Financial we are constantly innovating, connecting and improving to deliver exceptional client and employee experiences. As a result, we have grown to become an award winning organization, garnering both local and national attention for our progressive practices.

Be Richly Valued. At BlueShore Financial, our employees are as important as our clients. We strive to create a workplace culture of openness, empowerment, trust and passion. Our values unite our organization and are our guiding compass. But it is our exceptional staff that bring our corporate values to life. They are passionate about delivering exceptional client service and a banking experience that promises to impress. And this level of engagement shows. We've been formally recognized making Aon’s "Best Employer in Canada" list nine years in a row and as one of "Canada's Most Admired Corporate Cultures" in Canada by Waterstone Human Capital.

From the moment you walk into one of our Financial Spas™, you’ll know you’ve arrived at a special place, where all the elements work together to stimulate the senses and create a distinctive atmosphere unlike any financial institution you’ve experienced. We embrace the west coast lifestyle, while providing a premium and sophisticated experience for our clients and employees. You may not recognize us, but we've been serving the lower mainland for almost 75 years! But this isn’t the Credit Union of your childhood. We’re different and better.

Apply now! network