Hpibet Support Center Representative
September 19 2023
Industries
Arts, Entertaiment, Culture and Leisure
Categories Customer service, Support, Assistance
Etobicoke, ON • Part time
Our rich history is a big part of who we are. With historic roots dating back over 135 years, Woodbine is steeped in tradition. We have been the engine that drives the Ontario horse racing industry, creating winning experiences for all our guests.
We are also currently on an amazing 20-year journey to 'build a city within a city' and transform the largest privately held land in Toronto into one of Canada's premiere entertainment destinations. This journey will unlock the value of approximately 700 acres of land, leading to job creation and the revitalization of our communities, while enhancing our ability to share the thrill of horse-racing and cementing our place as an entertainment powerhouse.
We also take care of our PEOPLE. Here are some of the things we offer:
Full Group Benefits Plan
Pension
Paid Vacation
Discounts on Food
Ontario Attractions Discount
Free Parking
Opportunities for Advancement
Social Responsibility Initiatives
We need dedicated people to join our cause. Be part of Woodbine Entertainment and get inspired to make work awesome!
Our Values & Beliefs
| WOW EVERY GUEST | OWN IT! | LISTEN & CONNECT - PEOPLE MATTER | FUEL THE FUN & PASS IT ON | TRUST IN OUR TEAM | #WE CARE | PURSUE YOUR POTENTIAL |BE BOLD| BE ALL IN |
Woodbine Entertainment is growing and we are currently looking for HPIbet Support Center Representatives who are fun, customer-focused people that are committed to providing our guests with winning experiences!
This position is extremely important to Woodbine's success. By working together with your team members, you will exceed our guests' expectations each and every time and most importantly, have fun while doing so.
Reporting to the HPIbet Support Centre Supervisor, a Support Centre Representative will be responsible for opening new HPIbet accounts, processing account transactions, answering guest inquires, selling programs, reserving dining room seating, educating customers on products, menu items, and promotions. Your passion, commitment and ability to Be All In and WOW Every Guest is what will make you a top team member.
Our ideal candidate is going to have a strong passion to wow our guests, great communication skills, a friendly and outgoing attitude, be able to work in a fast paced environment and be willing to maximize their potential. At Woodbine, the opportunities are endless, so come join a company that makes work awesome!
What are we looking for:
- Must be able to work evenings, weekends and holidays
- Minimum of 1 year experience in customer service
- Working in a high volume call center environment is a strong asset
- Bilingual in English and French a strong asset, other languages an asset
- Basic knowledge of Microsoft Outlook, Word, Excel, Microsoft, and various Internet browsers (I.e. Internet Explorer, Google Chrome, Firefox)
- Basic knowledge of horse racing and Pari-Mutuel betting would be an asset
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