Customer Service Representative
Are you currently seeking a new exciting and fulfilling career within a high-growth industry that does meaningful work?! If so, Pethealth may be the perfect fit for you!
We are looking for people who are hungry to learn new things, genuinely love animals and essentially to help support both dog and cat owners through providing world class customer service!
Pethealth Inc. – a Fairfax company – Is the leading provider of services to shelters, pet owners, veterinarians and those seeking to become pet owners in the United States, Canada, and the United Kingdom. We're here to aid pet owners in keeping their pets healthy and making sure they can always find their way home.
Why Work for Pethealth?
About the Role:
We are on a crusade to Champion Pet Owner Happiness. So, to put it simply - your job, like all our jobs, is to keep our customers happy. Our success formula is this:
As a Customer Service Representative, you will provide front-line phone, chat and web support to existing pet insurance policy holders. You will use your exceptional customer service skills and friendly, yet professional manner to educate customers on insurance offerings and benefits, determine the root cause of the call, and work with the customer and internal team members to provide solutions and services that ensure long-term customer retention.
We have an amazing group of strong-performing individuals who form a unique and extraordinary culture that we work hard to protect and improve every single day! Pethealth is proud to be a Finalist for the Canadian HR Awards receiving The Ultimate Software Award for Best Workplace Culture!
We live by our values, and expect that all employees embrace them to
If you are as excited about this opportunity as we are to provide it to someone great,
We encourage you to Apply Today!
To apply please email your resume to: ********.*******@************.***