At AlarmForce, a Bell Canada Company, we combine the best in new technology with exceptional customer service to help homeowners and businesses avert life's everyday crisis. Our drive for excellence has made us one of North America's leading security companies, protecting businesses, families and communities alike. It's more than just a job to us – we are passionate about the well-being of our customers as if they were our own family. Our customers entrust us with the protection of what matters most to them and we take that responsibility seriously. They don't need to worry because we are always home.
The Bilingual Technical Support Representative is an expert in all AlarmForce systems and can problem solve a range of issues quickly and accurately. Each customer is like a member of our family, and the Bilingual Technical Support Representative is accountable from the moment a call is answered, through to resolution to ensure every customer call is responded to with the same courtesy and sense of urgency. Whether the call is a basic inquiry or an emergency situation, the Bilingual Technical Support Representative is responsible for keeping abreast of all products and services, corporate and customer policies to ensure accurate information is available to best serve our customer on a variety of issues that can range from system issues, programming, product information, upgrades, break and enters, scheduling service calls and of course, life and death emergency situations.
Education / Experience Requirements:
If you are interested in joining our team, please send your resume to ****@**********.com
We would like to thank all applicants; however, only those candidates with the required skills will be contacted.
AlarmForce is committed to providing accommodations for candidates with disabilities throughout the recruitment and employment process.