Primary function As part of LAO's Universal Intake multi-year strategy, our Client Contact Centre launched an Extended Hours Pilot in early 2021. Specifically, we will be expanding our hours of operation from 5 PM until 7:30 PM, Monday to Friday, on a
Unisync is a leading, award winning North American Corporate Apparel and Uniform provider. Our Customer Service team is on the hunt for customer service professionals to join our growing team located at our head office in Mississauga, Ontario. Please
The Manager of Workforce Management Strategy & Contact Centre Evolution will be responsible for the evolution of the workforce management practices at Cogeco. The Manager is responsible to guide and provide recommendations related to scheduling, real
Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit,
Company DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit,
Regulatory Strategy and Research Branch
Who We Are
The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario's capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, adjudication and enforcement work. The OSC also contributes to national and global securities regulation development.
What We Do
The Regulatory Strategy and Research (RSR) Branch supports the Commission in achieving its mandate and goals by identifying the economic implications of policy proposals; providing evidence-based analysis in support of the organization's priorities; and identifying and assessing developments in financial markets.
The Inquiries and Contact Centre (ICC) is an important public face of the OSC and provides a key first point of contact at the OSC for investors and market participants. The ICC is responsible for the receipt of inquiries and complaints, and the effective resolution of those contacts or their referral to other operational branches of the OSC.
The Manager provides high-quality leadership to the ICC, including:
This position reports to the Director of the Regulatory Strategy and Research Branch.
People and Skills Development
Service Delivery and Process Management
Reporting and Analytics
Grow your career and make a difference working at the OSC!
Apply online (">https://www.osc.ca/en/about-us/careers-osc) by Wednesday, July 7, 2021, at 11:59 pm EST.
We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.
The OSC is committed to diversity and providing an inclusive workplace. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups, including, but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ2S community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians.
If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox HRRecruitment@osc.gov.on.ca. Visit Accessibility at the OSC to review the OSC's policies on accessibility and accommodation in the workplace.