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Product Inspectors

October 2 2019
Industries Airspace, Aviation, National Defence
Categories Sales, Business Development, Trades, Technicians, Construction, Aerospace, Aviation, Airport, Customer service, Purchasing, Procurement, Contracts, Trades, Manual, Operator, Machinist, Purchasing, Logistics, Supply Chain, Sales, Business development, Trades, Technicians, Construction, Aerospace, Aviation, Airport, General Labor, Warehouse, General Labor, Warehouse
Lachine, QC

Wesco Aircraft is a dynamic, global company looking for enthusiastic team members to support our vision: To generate value in everything we do every day as a highly engaged team delivering the best customer experience. We invest in our employees, providing outstanding opportunities for career progression and personal development. We invite you to explore a career with our Wesco Aircraft Team.

Accountability and Scope

The Onsite Representative will be a bilingual English/French individual interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations. (*Reliable transportation required.) They also act as a liaison to assist in monitoring stock levels, resolving inventory and product discrepancies, and expediting critical needs in support of customer requirements. The On Site Representative will be responsible for communicating all relevant program information to the Program Manager/Supervisor including, but not limited to: notification of critical stock outs, coordinating New "Add" and/or "Off" contract requirements; opportunities for quality or process improvements, and communicating opportunities to provide additional value-added products or services for increased customer satisfaction and to support contract profitability.

Essential Duties and Responsibilities

  • Represent Wesco's vision, values and objectives in all job-related activities, sustaining excellent customer relationships
  • Maintain strong knowledge of Wesco products, services, quality requirements and customer plans and specifications
  • Continuously promote and maintain positive working relationships with customers and associates on-site, ensuring all opportunities to provide value-added services to customers are communicated to program management
  • Perform daily product to end user location maintenance (areas may include bins, cabinets, trays, etc. and/or a combination of these stocking locations)
  • Maintenance includes but is not limited to: Inventory Scanning and Replenishment, FOD Removal, equipment and temperature control, hazardous material labeling, etc. within customer/contract specifications and requirements
  • Perform required maintenance and processing for shelf life materials, including proper removal and disposal processes in alignment with customer and product specifications
  • Proactively initiate and/or respond efficiently to daily internal and external customer requirements; including interaction with the contract administration/customer service and customer production floor management to facilitate needs
  • Attend Shortage, Planning and Development Meetings to provide accurate and current status on critical parts to customer management team, as required
  • Address on site quality assurance issues and forward to Program/Site Management and/or Quality Management for resolution
  • Communicate relevant program information (i.e. shortages, upcoming production changes, shortages and critical stock outs) to program management, as required
  • Assist program management and implementations in determining new bin set-ups, size, and locations for any relevant changes and growth to the contract scope
  • Assist and support program management in preparing data for client reviews and meetings, including reporting metrics/KPI's
  • Practice and promote good housekeeping within the on-site work environment
  • Actively seek and recommend process improvements to program management, to increase efficiently and accuracy
  • Accommodate site specific contractual requirements, including but not limited to scope of work changes, work schedule changes, required overtime, working holidays, and weekends, as required
  • Follow established work procedures to assure compliance with all customer site requirements in accordance with safety and security processes; in addition to alignment with Federal, State, and Local regulatory agencies including: OSHA, FAR, EPA, DOT, and RCRA requirements
  • Attend regularly scheduled customer or company-sponsored meetings and/or training, as required
  • Travel/drive from customer site-to-site, as necessary

Education, Experience and Qualifications

  • Bilingual English/French
  • Pass Reliability Level Security Clearance
  • High school diploma or GED is required
  • Associates Degree in a closely related field, such as Business Management, Inventory Management, and/or Logistics is preferred
  • Minimum of 1-2 years of relevant inventory management, material handling, and production experience required
  • Minimum 1-2 years of experience pertaining to chemical compatibility (Balancing pH levels, etc.), preferred
  • Hazwoper Training (40 Hours) preferred
  • Relative JIT, VMI or 3PO experience, within the aerospace industry preferred
  • Excellent, proven customer service and interaction skills, with direct customer contact
  • Demonstrated ability to serve in liaison and/or as a trained and reliable company representative, with positive results
  • Excellent verbal and written communication skills, with professional daily interaction with internal and external customers, serving various levels of the company
  • Demonstrated excellence and commitment to a safe and hazard free workplace
  • Demonstrated basic knowledge and/or competency pertaining to chemical compatibility (Balancing pH levels, etc.) preferred
  • Must be able to actively support and wear PPE (Respirator, Face Shield, Apron, Gloves, etc.) as required
  • Excellent organizational and time-management skills
  • Clear and accurate data entry and documentation skills
  • Strong follow-through and perseverance to handle multiple tasks simultaneously
  • Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
  • Ability to be detailed oriented and perform in-depth research, if required
  • Ability to be cross-trained in multiple critical areas of the department
  • Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel, as applicable and/or required
  • Must be open to schedule changes and demands, to facilitate customer needs
  • Must have the ability to drive from customer site-to-site, as necessary
  • Must have and maintain own/reliable transportation and company-approved driving record

Wesco Aircraft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.


Wesco is proud to offer a broad range of benefits options. You can choose from a number of plans including medical, dental, vision, life and disability insurance and voluntary supplemental programs. All full-time employees are eligible for benefits coverage.

Wesco Aircraft is one of the world's leading distributors and providers of comprehensive supply chain management services to the global aerospace industry, based on annual sales. Our services range from traditional distribution to the management of supplier relationships, quality assurance, kitting, just-in-time delivery, chemical management services, third-party logistics or fourth-party logistics and point-of-use inventory management. We offer one of the world's broadest portfolios of aerospace products, including C-class hardware, chemical and electrical and comprised of more than 563,000 active stock-keeping units. Wesco Aircraft has more than 2,900 employees across 50 locations globally with net sales of $1.6 billion in 2018. Send Resume to: 

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