Customer Service Agent - No weekend shifts!

March 1 2019
Industries Call Center, Customer Service
Categories Customer Service, Call Centres, Customer service, Poll / Survey, Support - Assistance
Laval, QC

Do you have a passion for delivering exceptional customer service? Are you committed

to ensuring first call resolution? If so, you should consider a career with us today!

Full-time work!

Group Benefits

RRSP's

And much much more!

Responsibilities:

  • Answer incoming calls;
  • Listen,respond, and evaluate the clients' needs;
  • Be at ease working in a structured and goal-oriented environment (call duration, quality, customer satisfaction);
  • Adapt and deal effectively with standard situations and assist with customer issues.

Minimum Qualifications:

  • Bilingualism (English and French) is a requirement;
  • Completed a high-school diploma;
  • Experience in a call center/customer service role is an asset;
  • Available to work from 8.30 am to 5 pm;
  • Excellent active listening and communication skills;
  • Ability to deal with customers tactfully and effectively in a fast-paced working environment
Apply now!

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