VIA Rail Canada Inc. is currently seeking 8 Telephone Sales Agents for its Customer Center of Montreal.
People with call center experience related to sales for the tourism, hospitality or airline industry are encouraged to apply!
Your definition of giving an excellent customer service is warmly greeting people and answering their needs with diligence, efficiency and heartfelt appreciation for their business. We share your belief and have built our reputation on providing excellent service, in a safe and secure environment.
Our customers' journey typically starts with a quest for information on their desired trip and the purchase of tickets. They can use the Web to perform these two steps or they can call YOU to:
No doubt that mindset will contribute to:
If routine is not your "cup of tea", you like challenges and can thrive under pressure, you will connect with our customer service teams. Satisfying customers tactfully always prevails over occasional irritants and unpleasant situations.
Some important details about this part-time position:
BENEFITS & WORK ENVIRONMENT
You are available to work:
You will follow a six-week full-time training session which must be successfully completed before obtaining the position.
You are well-suited for this challenge if you:
Come on board and apply now!