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Call Centre Agent

March 6 2020
Categories Customer Service, Call Centres, Customer service, Poll, Survey
Montreal, QC

Montreal, QC

Numeris offers part-time opportunities on weekends or evenings. Are you a college or university student, or possibly a retiree, parent, or professional, looking to top up your income on a part time basis?

Since 1944, Numeris is Canada's most trusted source for TV and radio broadcast measurement and consumer behavior data. TV and radio stations count on insight from audience members to determine what programs to air and what programs to cancel. Your role is to help gather the market research data to shape those decisions.


  • Work on the phone with Canadians to gather data to help influence radio and TV decisions;
  • Flexible evening and weekend shifts scheduled around your availability;
  • Option to work from home may be available;
  • A nice, friendly office environment with free coffee;
  • Base hourly pay of 14.50$/h and incentives;
  • Centrally located downtown office at public transit hub (metro Bonaventure).

Your Role: You would conduct surveys or outreach over the phone, speaking persuasively to gain survey participation, enter survey responses into a computer system, have a friendly approach and outcomes focus (but no sales or soliciting).

In return Numeris offers a competitive starting wage and incentives, a positive work environment where you will be able to showcase your skills and develop professionally.

What We Are Looking For

  • While we do not sell anything, a persuasive personality  and mindset helps to build survey participation from a select group of Canadians you are contacting;
  • Ability to work as scheduled and meet team goals;
  • Ability to speak clearly, with enthusiasm, varying your tone;
  • Personable and willing to quickly build professional relationships over the phone;
  • Willing and able to persuade respondents to participate in surveys;
  • Intermediate computer and keyboarding skills, with a high level of accuracy;
  • Must have completed high school;
  • Fluency in French and English.

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