Position title: Customer Service Representative
Status: Replacement (maternity leave), Full-time (37.5 hours/week, Monday to Friday)
Suggested salary: $22.00 hourly
Starting date: October 2023
Duration: 1 year
Mode: On-site (office near down-town of Montreal)
Fundstream is seeking someone for a one-year maternity leave replacement. This position is full-time for a maternity leave replacement in the Customer Service department. Your role is a key factor to our unparalleled reputation and helps make FundScrip one of Canada’s best and easiest fundraisers.
This position will begin in October 2023 at our office with several weeks on-the-job training. It will allow you to experience the customer center environment and work along with different departments.
Who are we?
Fundstream is a leader in Canadian gift card marketing and fulfillment. Founded in 2003, Fundstream operates three lines of business (fundraising, incentives, and fulfillment) and provides its customers with national coverage, bilingual services and access to a catalogue of over 300 gift card brands. Fundstream’s sophisticated gift card management and fulfillment platform provides advanced gift card capabilities, digital wallets, API connectivity and best-in-class delivery turnaround times.
Reporting to the Customer Service Manager, the Customer Service Representative will be responsible for supporting the latter in activities related to customer service and client support. The duties will include:
*We serve a bilingual clientele.
If you have the profile we are looking for, we will contact you for a phone pre-interview to get to know you better and we will conduct a team interview with the manager of the position.
Interested? Send your resume to: **@**********.***
Communication with applicants will be primarily by email. Please check your email inbox, including your junk mail.
Fundstream Inc. thanks all applicants for their interest, but only those selected for an interview will be contacted.