Supporter Engagement Specialist

June 22 2021
Industries Healthcare, social assistance
Categories Govt., NPO, Social & Community Work, Public Sector, Associative Sector, Non Profit, Sales, Business Development, Telesales, Telemarketing, Telesales, Telemarketing, Internal Sales
Montreal, QC • Remote


We are the only national charity that supports Canadians with all cancers in communities across the country—no other organization does what we do. As the voice for Canadians who care about cancer, we fund groundbreaking research, provide trusted information about cancer, offer a support system to help people with cancer and their families cope, and shape health policies to prevent cancer and support those living with the disease.

With the help of hundreds of thousands of people that the Canadian Cancer Society (CCS) brings together, we are a force-for-life in the face of cancer. Join us and you can work with passionate and committed individuals from coast to coast who are working to improve the cancer experience by helping people live longer and enhancing their quality of life.

To learn more about us, visit


Under the supervision of the Sr. Manager, the Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help donors give in ways that are meaningful to them and supports to objectives of the organization.


  • Prospects, cultivates, solicits, secures, manages and stewards a prescribed level of new and existing partner and donor accounts independently to meet direct revenue goals for the CGD Department;
  • Supports the Sr. Manager, and/or Manager, and the rest of their Supporter Engagement Team in the development of, donor and participant fundraising programs, including Run for The Cure, Relay for Life, IFE’s, Special Events, Mid-Tier Donors, Community Foundations, Monthly Giving, One Time Gifts and other campaigns as they arise;
  • Works in conjunction with the CGD Team to ensure revenue goals are met for the program including a variety of appeals to returning and new donors and event participants to help maximize their giving to the CCS;
  • Maintains current knowledge of peer-to-peer, special event, third party and signature event giving trends through on-going training, networking and research;
  • Monitors external markets to identify new partnership opportunities and engage in new business development;
  • Ensures the Society’s policies and corporate and community development standards are adhered to by assisting national staff with interpretation and rationale;
  • Maintains the integrity of the CRM by complying with policies and procedures for data collection and entry into system;
  • Works with other areas of CCS as partners to deliver the full donor experience, particularly in the areas of Signature Events, Community Events, Mass Marketing and Leadership Giving;
  • Other projects and duties as assigned.


  • Related post-secondary education and/or equivalent combination of education and related experience in a multi-level non-profit organization, or similar levels of sales related experience;
  • Minimum three years fundraising or sales experience, with a focus on building and growing relationship;
  • Exceptional relationship management skills (active listening, speaking, presentation skills, motivational interviewing and negotiations);
  • Excellent interpersonal skills and the capacity to communicate at all levels with confidence;
  • Exceptional time management skills;
  • Proficiency in MS Office;
  • Experience in a complex, diverse, not-for-profit organization an asset;
  • Working knowledge of Salesforce is considered an asset;
  • Valid driver’s license and access to a vehicle;
  • Bilingual (French and English)
  • Work from Home office environment. Some in office could be required after COVID pandemic;
  • Some travel would be required to attend donor meetings and events.


CCS offers meaningful opportunities to help make a difference in the lives of Canadians with cancer and their families. We are committed to fostering a culture that is inspiring, supportive and exemplifies our core values:


In return for your skills and dedication, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.


Qualified candidates are invited to submit their resume, cover letter and salary expectations by July 5,2021.

For internal candidates, this position is assigned to salary band 4.

CCS is committed to employment equity and encourages applications from all qualified candidates. CCS will make available reasonable accommodations for people with disabilities upon request.

We thank all candidates for their interest and advise that only those selected for an interview will be contacted.

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

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