Join our team
The TELUS Reactive Retention team is an exciting and highly visible portfolio at TELUS. We’re a fast-paced and entrepreneurial environment and provide a great place to learn and grow. We are looking for a high performing, self-starter to join our energetic retention team. Simply put, if you're bright, ambitious and up for a challenge, this is the place to be. You will support the success of the TELUS loyalty and retention teams who support and protect our base of customers in Quebec every single day. By leveraging data and working closely with our CE, offer & pricing, and reporting partners, you will help drive one of the most important strategies at TELUS!
*This is a 13 month maternity leave coverage*
Here’s the impact you’ll make and what we’ll accomplish together:
You’ll use your balance of marketing strategy and analytical data skills to analyze and optimize our SmartHome Security retention strategies in the Quebec space.
You’ll work across a large stakeholder group including SmartHome Security Marketing,
Business Intelligence, Finance, Offers & Pricing, and TELUS International as well as numerous teams within the TELUS organization to measure and execute nimble strategic reactive retention plans while continuously managing the cost of retention metric.
Here’s how:
You're the missing piece of the puzzle:
Great-to-haves: