About Us : iQor is one of the largest BPO ( business process ) in the world, a higher collection agency, management of accounts receivable and customer service. Although our headquarters are located in New York, iQor operates in nearly 40 centers of excellence in North America, Europe and Asia.
About You : This is a job opportunity to become a Collections Agent. As an Agents you will receive your own portfolio to manage and maintain for our customers. You will demonstrate excellent skills in dealing with customers with efficiency and courtesy and you will have to communicate in English and French
Successful Candidates will be expected to: Collect Account Receivables from different accounts. Follow up with customers to resolve outstanding amounts. Initiate and maintain relationships with clients, users and all other organizations as they relate to the Company's scope of work. Solicit and develop relationships with key decision makers, understand and respond to customer needs. Cultivate the development of new accounts, while servicing existing customers with the same degree of attention. Meet or exceed stated revenue goals and performance objectives. Exhibit strong organizational skills and resilience when dealing with changes in the work environment.
We are currently looking for 3 commercial debt collectors. Recover debts assigned for recovery. Ensure the quality of the calls on behalf of our customers. Communicate via a "dialer" and via email with the debtors.
Requirements and working conditions
(Spanish is an asset)
Microsoft office knowledge, operations and workforce management applications, quality assurance programs, internal reporting tools and current technologies an asset.
What is the opportunity? In this entry level position, you will be accountable for providing high quality client service to an assigned group of fee or non-fee paying clients, through the management of day-to-day account activity, ensuring that
pragma is looking for customer service Representatives Billingual or Anglophone only to join is team! This position requires an individual who is passionate about customer service and highly competitive environment. People with call center
Bilingual Customer Service Representative - Dutch-EnglishWe’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Customer Service Representative- Dutch-English with TTEC in Montreal
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge
Customer Service Representative - English - Virtual TrainingWe’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Customer Service Representative- English with TTEC in Montreal
Type de poste : Contrat temporaire Lieu principal : Montréal, Québec, Canada Emplacements additionnels : Montréal Horaire de 9 h 30 à 18 h – contrat de 12 mois En tant que préposé(e), expérience client, vos principales responsabilités