OI

Orbit Insurance Services

Verified Job Source

We revolve around you.

Waterloo, Ontario

Insurance
51–200 people

About

Every industry and profession has its own special characteristics, just as individuals do. At Orbit, our seasoned team of expert brokers and managers takes those characteristics into account to design custom-tailored insurance programs that protect what matters most to our valued customers. We are a nationally licensed brokerage, specializing in group insurance programs and offering a wealth of experience and expertise. Orbit Insurance Services is a proud member of the OTIP Group of Companies (OGC) – a group of organizations sharing the same commitment to servicing our members. Collectively, we are a community of many working towards one common goal: to provide exceptional service for our customers across Canada. Our in-depth knowledge of the industry allows our team to anticipate trends while keeping both feet firmly planted in the realities of today’s market. We’re constantly evolving to keep pace with our clients’ changing needs. When you join the Orbit team, you are joining a community of like-minded professionals where your opinions are valued and expected. You will have the opportunity to provide feedback on departmental goals, to work collaboratively with others, and to continuously improve your professional skills. Regardless of your role or your location, you are joining a community where every employee contributes to the evolution of our culture and our brand. At Orbit, we take pride in our employee programs, including health and wellness initiatives, virtual and in-person social events and much more. Although our head office is located in Waterloo, Ontario, we offer a wide range of hybrid and permanent work-from-home options across Ontario, Quebec, and Alberta.

Open positions

Customer Service Representative - Thorsby, AB - Hybrid

Hybrid · Thorsby

The role involves managing telephone and written inquiries, processing insurance transactions, and assessing risk according to underwriting standards. Additionally, the representative will resolve client complaints, maintain accurate records, and support sales objectives by providing product information.

Customer Service Representative (Calmar, AB- hybrid)

Hybrid · Calmar

The role involves managing telephone and written inquiries, processing insurance transactions, and resolving client complaints. Additionally, the representative will maintain insurance records, coach team members, and meet sales objectives.

Customer Service Representative - Edmonton, AB - Hybrid

Hybrid · Edmonton

The representative manages telephone and written inquiries while processing insurance transactions and assessing risk. They also resolve client complaints, maintain accurate records, and provide coaching to team members regarding market availability.

Customer Service Representative (Wetaskiwin, AB)

Hybrid · Wetaskiwin

The role involves managing telephone and written inquiries, processing insurance transactions, and resolving client complaints while adhering to underwriting standards. Additionally, the representative will maintain records, coach team members, and actively work to attract potential clients to meet sales objectives.

Customer Service Representative (Thorsby, AB)

Hybrid · Thorsby

The role involves responding to telephone and written inquiries, processing insurance changes, and resolving member complaints. It also requires managing renewals, endorsements, and cancellations while maintaining accurate insurance records.