Intelligent Interactions. Simplified Payments.
Charlotte, North Carolina
Paymentus (NYSE: PAY) is a leading provider of cloud-native billing, payment, disbursement and AI-enabled solutions for businesses and financial institutions. Our platform enables secure, intelligent consumer experiences across digital and assisted channels while providing enterprises with the integration, orchestration and money movement capabilities to manage complex service interactions at scale. Paymentus processes more than 790 million transactions annually across inbound bill payments, multi-party disbursements and payouts, while serving approximately 53 million consumers and businesses worldwide, and serves more than 30 Fortune 500 enterprises across 35 countries. Paymentus’ proprietary Instant Payment Network™ (IPN) extends the reach of our platform by connecting ecosystem partners and tens of thousands of billers to integrated billing, payment, disbursement and reconciliation capabilities. For more information, visit www.paymentus.com.
On-site · Richmond Hill
The Customer Service Representative will process inbound and outbound payments while assisting customers with inquiries and procedural guidance. They will work collaboratively across departments to ensure client satisfaction while adhering to established call center scripts and processes.