Pillway is a tech-first, full-service virtual pharmacy that offers best-in-class service for individuals that require prescription medication, with a specialized focus for those who manage multiple medications per day. Reimagining the pharmacy experience, Pillway is revolutionizing today's traditional model through the thoughtful use of technology. It is the first of its kind in Canada that connects doctors, pharmacists and patients resulting in a full circle of care. Pillway has built a multifaceted technology platform that provides solutions for patients, pharmacists, and healthcare providers with complete end-to-end vertical integration across all pharmacy services. This connected ecosystem provides patients with an unmatched healthcare experience through the power of Artificial Intelligence. Simpill Health Group is reimaging the healthcare experience through the thoughtful use of technology. Simpill is a Canadian health-tech company focused on creating industry disrupting technologies that optimize and simplify the healthcare experience and enable patients to live their best life. Current products of the company include Pillway, a full-service digital pharmacy and PillExchange, an enhanced e-Prescribing platform connecting doctors, pharmacists and patients.
On-site · Brampton
Manage customer support tickets in the CRM, resolve shipping, app, website, technical, and payment inquiries, and escalate complex issues according to service-level agreements. Support marketing campaigns and collaborate with Pharmacy Experience Specialists to provide timely, comprehensive customer assistance.